New products
Experience unmatched performance and affordability with the Encounter® Fly Rod Outfit.
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Story
Instead of the term “entry level,” we prefer to describe our Encounter rod outfits as “affordable awesomeness.” Built for the hardcore angler, yet priced with frugality in mind, the freshly updated Encounter rod series combines state-of-the-art rod design with a smooth, crisp performance—packaged with a large arbor Encounter reel, weight-forward floating line, backing, and leader. The Encounter rod outfit is easily the best value-priced outfit of its kind. Imported.
Specs
Orvis 5-Year Guarantee
What that means is, we’ll fix your broken fly rod, and if we can’t fix it, we’ll replace it, no questions asked. Step on it, close the door on it, run over it with the car—it doesn’t matter, we’ll fix it. If we can’t repair it, we’ll choose a newer model rod of at least equal value to replace it. Your investment is assured for a nominal shipping and handling charge.
We will repair your broken, current model Encounter®(manufactured 2021 +) for 5 years after date of purchase, for a nominal handling charge. Please note, our guarantees apply to the original owner only, are not transferable, and proof of purchase may be required.
Orvis fly rod warranty - 25 years
Orvis rods are covered by a 25-year conditional warranty. The manufacturer will replace a defective part free of charge if it has a manufacturing defect. If the part is damaged due to the customer's fault, the manufacturer will send a new part for a $60 fee. The price includes the cost of the part and shipping via UPS, but does not include Czech customs clearance fees and VAT.
Claims/repairs are processed through the authorized dealer where the rod was purchased and registered, processing time is usually 10-15 days.
If you want to help with the claim/repair at another dealer that you bought the rod, this is also possible, but the dealer may charge an additional fee for processing, our company in this case charges 20 EUR/ 500 CZK (excluding VAT).
The customer can also arrange and communicate the replacement of the part/repair directly with Orvis, the information is given on the product card provided with the rod, or on the website www.orvis.com.
An example
Our customer broke the tip of an Orvis Clearwater 9' aftma 9 rod through his own fault in December 2024. It took 12 days for the repair (new tip) to be completed. The final price of the part including customs clearance and VAT was 2030 CZK/ 81 EUR.
The best customer service, warranties and quality - that's ORVIS
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Experience unmatched performance and affordability with the Encounter® Fly Rod Outfit.
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